links for 2009-06-12

• How to use the ideal empowering authority framework
  The framework provides a benchmark for an authority that does an ideal job of empowering the communities they work with. It is something to aspire to. (via @navcanews)
  (tags: socialmedia web2.0 engagement communities IDeA localgov)
• Are You A Listening Organization?
  The importance of listening for a not for profit organisation and how to do it
  (tags: socialmedia strategy listening)

links for 2009-06-11

• 10 superb social media presentations
  (tags: socialmedia web2.0 resources slideshare slideshow internet networking)
• Wales CVC Circuit Rider Project Review
  Evaluation of the Wales CVS circuit rider project, Nov 2006 – May 2008 (via Miles Maier)
  (tags: report support circuitrider 2009)
• So you want a Facebook Fan Page for Your Nonprofit?
  (tags: socialmedia web2.0 howto facebook charity socialnetworking)
• What does Social Capital have to do with Digital Inclusion?
  A really useful slideshow from Clare White looking at digital inclusion / social exclusion (via Beth Kanter)
  (tags: digitalinclusion engagement slideshow slideshare socialmedia online web)
• Monitoring Outcomes and IT
  Issues around database planning and implementation (from Miles Maier)
  (tags: database strategy outcomes planning)
• Web based or desktop?
  An interesting look at the choice between using web based and desktop applications (from Dave Briggs)
  (tags: online web cloud desktop applications software)
• eNonprofit Benchmarks Study
  "M+R Strategic Services and NTEN are excited to announce that we're releasing a new eNonprofit Benchmarks Study for 2009. We've analyzed online messaging, fundraising, and advocacy data from 32 leading nonprofit organizations to provide you with reliable new data" (from NTEN)
  (tags: report online web2.0 socialmedia 2009)
• Playing the Social by Social Game
  From the Net Tuesday event on 2nd June (from Amy Sample Ward)
  (tags: socialmediagame socialmedia)
• How well is the third sector using social media?
  Responses from Suw Charman-Anderson's online survey
  (tags: survey report socialmedia online 2009)

links for 2009-06-10

• Moderation and safety
  Why moderate an online community? (from FreshNetworks)
  (tags: moderation onlinecommunity communitymanagement socialmedia)

links for 2009-06-04

• What is the ROI on Social Media for Charity?
  (tags: fundraising roi socialmedia web2.0 strategy)

links for 2009-06-03

• Gazing into the Twitterverse
  Finding your way around all of the Twitter tools
  (tags: socialmedia twitter web2.0 tools)
• Growth of a healthy online community
  What constitutes a healthy community (from FreshNetworks)
  (tags: socialmedia community onlinecommunity communitymanagement web2.0)
• Champions, active users and trolls
  Who is going to be using your online community? (from FreshNetworks)
  (tags: socialmedia community onlinecommunity communitymanagement users)
• ReadWriteWeb Guide to Online Community Management
  "Businesses seeking to engage with online communities on their own websites or all around the social web will find the guide invaluable in getting up to speed on the state of the art and making sure their employees have the foundation they need to be effective." (via @NTENhross)
  (tags: socialmedia community resources onlinecommunity communitymanagement report)
• 10 Must-Haves for Your Social Media Policy
  (from Mashable)
  (tags: socialmedia web2.0 strategy policy)
• Make sure you don’t waste your online community
  Tips for making sure you're not wasting your online community: (this is what not to do)
  1. You just aren’t present in the conversations
  2. There’s no link back to the organisation
  3. You are not encouraging organic conversations
  4. You moderate every contribution before it goes on the site
  (from FreshNetworks)
  (tags: strategy communitymanagement socialmedia web2.0 onlinecommunity)
• Building the business case for online communities
  (from FreshNetworks)
  (tags: socialmedia community communitymanagement onlinecommunity)
• Introduction to community management
  Starting out in community management(from FreshNetworks)
  (tags: socialmedia howto onlinecommunity communitymanagement community)
• 7 Technologies Shaping the Future of Social Media
  (via @podnosh)
  (tags: socialmedia web2.0 tools trends 2009 innovation technology)
• So what do *you* do?
  How do you talk to your chief executive / big cheese about web 2.0 and all things techie? Some useful tips
  (tags: web2.0 socialmedia tips strategy)